Terms of service
Damages & Issues Policy
At Fancyabi Collections, we ensure quality checks before shipping. If you receive a damaged or incorrect item, please report it within 24 hours of delivery.
How to Report an Issue
• Contact us via WhatsApp +2348060528749 ,with:
• Order number
• Clear photos of the item
• Description of the issue
Eligible for Replacement or Store Credit
• Items that arrive damaged, defective, or incorrect due to our error.
Not Eligible
• Damage from customer mishandling, washing, or improper use.
• Minor color variations due to screen differences.
• Reports made after the timeframe.
Resolution Options
• Replacement (if in stock) or store credit—no cash refunds.
• Items must be in original condition with tags attached.
For assistance, contact us at No 88 Jakpa Road By Aka Avenue Junction Effurun Delta State or on our phone number +2348060528749.